Customer Cancellation Policy

  • Client cancellations must be announced by email no later than 1 week prior to the commencement date of the course so as to incur no penalties. Cancellations by the client made 72 hrs prior to the start of a course will incur a 50% of all costs for administration fees and labour.
  • Client cancellation 24 hrs prior or on the day a course is to commence will incur a penalty of 100% of all cost.
  • Cancellation of a course by IFAS for unforeseen circumstances out of our control, administration will immediately reschedule a date agreed upon by the client, a 10% discount off the full course fee will be provided.